our services




Establishment and management of the farm's presence on the most important tourist booking platforms,

Optimisation of sales processes, marketing campaigns.

Operation of the homepage with integrated booking tool as well as channel manager software for the

Coordination of own bookings and platform bookings as well as for sales via partner platforms.

SEO optimisation of the homepage for optimal positioning in search engines.

Social media marketing, storytelling, images, paid content

Invitation of travel bloggers

Dynamic pricing of offers (yield management) via the channel manager

Market observation of the competition for optimal pricing and offer design


Miscellaneous costs

Payment of all marketing costs

Contributions to the tourist tax of the province of Salzburg

Pictures, videos, 3-D presentation


Booking processing

Communication with the guest until the booking is generated (email, real-time chat, telephone)

Guest support between booking and arrival or during the holiday stay.

Deposit processing via bank transfer, Paypal or credit card distance selling

Cancellation processing / Cancellation refund


Arrival processing

Support before and during arrival

Handling of check-in incl. latenight check-in and provision of tourist tips

Issue of the Zell Kaprun summer card

Guest registration according to the registration law

Collection of the booking amount

Car park organisation


Holiday stay

(All the things that can happen and have to be dealt with quickly)

Clogged sewer, no more toilet paper, no hot water (mostly on Saturday around 22.00h), defective electrical appliances such as dishwasher, washing machine, cooker and the worst case scenario: Wifi failure, etc...



Fridge filling, Tauernspa partner house ticket,



Organise check-out (e.g. also on 1.1. at 07:00h).

Farewell gift

Arrangement of the cleaning company to enable early check-ins

Damage handling (payment, documentation, organisation of a craftsman also on the WE). In extreme cases, settlement of lawsuits.



Finding a good cleaning company and negotiating prices with them

Arrangement of the cleaning team for possible early checkins

Quality control of the flat after cleaning

Billing control of the cleaning services




Invoicing and collection from guests (cash, credit card, Paypal etc)

Provision of a billing terminal

Monthly tax and guest registration office reports

Monthly payment of local taxes, Zell Kaprun summer card

Processing official enquiries

Emptying the post box